For the convenience of all the Travelling Passengers, South Central Railway has provided a Catering Helpline which will function round the clock. This facility is used to record all the Suggestions / Complaints / Feedback from the Passengers for effective performance of Railways. The Passengers can express his concern by calling 1800-425-5090 (Toll Free Number), +91-9701370964 & 040-27834044.
Stickers with these Catering Helpline numbers are placed in all the Trains and Catering Stalls at conspicuous places especially at Coach Entry Points for the easy access to the passengers.
Passengers can also register their complaints / suggestions by sending an SMS to 8121281212