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| Catering | Freight Marketing | Claims | Citizen Charter | RTI | Divisions |
| PASSENGER RESERVATION SYSTEM (PRS) | ||
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EXCLUSIVE PRS Locations | 78 |
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PRS at e-Seva | 1 |
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PRS at Defence Locations | 2 |
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60 | |
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Yatri Ticket Suvidha Kendra (YTSK) | 19 |
| UNRESERVED TICKETING SYSTEM (UTS) | ||
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UTS | 549 |
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PRS cum UTS (Unified) | 183 |
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Station Ticket Booking Agents (STBA) | 197 |
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Automatic Ticket Vending Machines (ATVMs) | 147/311 |
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Jansadharan Ticket Booking Sevaks (JTBS) Stations/ Agents/Terminals | 9/10/11 |
| PASSENGER AMENITIES | ||
Adarsh Stations |
68 | |
| Lifts | 93 | |
| Escalators | 51 |
| Facilities provided at Railway Stations for Persons with Disabilities (DIVYANGJANS) | 754 Stations |
| Retiring Rooms / Dormitories |
| Booking of Online Retiring Rooms Website |
| Procedure for Submitting Emergency Quota (EQ) Application. | From 18.12.2025 |