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Purchase of unreserved tickets across SCR through ATVMs and UTS App reaches 44 %

-SCR appeals to use ATVMs & UTS mobile APP which facilitates rail users to purchase unreserved tickets instantly without waiting in queues


South Central Railway is working continuously towards Digitalization and in this direction, the zone is encouraging the purchase of unreserved tickets through ATVMs and UTS mobile APP. This has facilitated the rail users in a big way and now out of the total unreserved tickets purchased across the Zone, 44% of the tickets are being purchased through ATVMs and UTS App. In view of ensuing festival and summer season, for convenient purchasing of unreserved tickets, South Central Railway further appeals the rail users to utilize the facility of ‘UTS’ mobile application and Automatic Ticket Vending Machines (ATVMs) provided at Railway stations.

More than 300 ATVMs have been installed at 147 major & medium stations across the Zone. These machines consist of touch screen and can be accessed easily through menu driven process. Payment can be made through smart cards purchased at counters or through any UPI apps by scanning the QR code displayed o­n the screen. Facilitators will also be available at most of these stations to guide the passengers. Rail users can obtain the tickets o­n their own or through facilitators at these ATVMs and there is no extra cost involved for this process.

The UTS app is a big leap in the modern ticketing system and a boon to the huge segment of passengers o­n Indian Railways who travel o­n unreserved tickets. The App enables the passengers to purchase tickets beyond 15 meters and within 10 Km from journey commencement station in case of suburban stations and beyond 15 meters and within 20 Km from journey commencement station in case of non-suburban stations. If passengers are nearby station premises, they can also purchase tickets by scanning station specific QR code at the station. It enables passengers to purchase unreserved Journey tickets, Platform and season tickets through their mobile as per their convenience without the hassle of waiting in long queues at the booking counters. In line with the digital India initiative, the app enables the rail users to make the payment through different digital modes such as R- Wallet, other UPI based apps, through internet banking etc. Anyone with a smart phone of Android, IOS and Windows versions of operating system can download the app free of cost. The UTS app is user friendly and consists of various key features such as Multi Language Support and Help tab which provides different kinds of customers support including step by step guide o­n how to use the app, helpline numbers and FAQs.

Shri Arun Kumar Jain, General Manager, SCR requests the esteemed rail users to utilize these options of ATVMs and UTS mobile App to purchase unreserved tickets without standing in the queue. These facilities make their journey easy, convenient and hassle free in the coming festival and summer season, he added.

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