Guntakal division was formed on 10th Oct 1956 in Southern Railway and became a part of South Central Railway with effect from 2nd Oct 1977.
In more than 65 years of service, Guntakal division has successfully played role of a catalyst to the economic and industrial growth of the region by embarking upon a continuous process of improvement and modernization to cover all aspects of its operations and lived up to its objectives in fulfilling the expectations of the people in the process.
This division has upgraded the technology and improved the system both in passenger and freight traffic as per the demands of the public.
Guntakal division serves 7 major cement plants and catering large proportion of cement needs of South India.
Also this division transporting raw material such as Dolomite, Lime stone, Quartz, Barytes and Barytes powder to steel plants and to ONGC. Further this division serves 3 major power plants. They are APGENCO/Muddanuru, Karnataka Power Corporation/Raichur and Yermaras Thermal Power Station Siding/Yermaras.
Guntakal division has been constantly performing better each year in all spheres. Number of originating passengers, passenger earnings, originating goods traffic have constantly improved each year.
In its endeavor to better the services continuously towards attaining customer’s satisfaction South Central Railway/Guntakal division has initiated many steps to cater the increasing demands of passengers in that a concept of 24 coaches train has been introduced. To meet passenger needs coaches are being augmented depending upon the exigencies.
The process of computerized reservation of tickets has been extended through 12 independent PRS locations, 32 Unified locations (UTS cum PRS), 2 non-rail head locations, 3 post offices and through 3 YTSKs (Yatri Ticket Suvidha Kendras) over Guntakal division. Unreserved Ticketing System has been provided at133 locations where advanced tickets can be purchased 3 days in advance for 200 km and beyond. The passenger enquiry system has been strengthened by introducing POETs and by introducing universal enquiry number ‘139’. National Train enquiry system has been introduced which provides information on train movements all over the Indian Railways network. To mitigate onboard passenger grievances universal number 138 has been introduced to attend to the complaints/ suggestions of the travelling public.
Concrete efforts have been taken to maintain punctuality of the train services. At present 98% punctuality is being maintained and we are striving to achieve 100% punctuality.
The priority is accorded to enhance the passenger amenities that include various works like remodeling of station buildings, provision of cover over platforms, construction of foot over bridges, provision of Escalators (Tirupati, Renigunta & Guntakal), Passenger Lifts provided at Tirupati, Renigunta, Anantapur, Cuddapah, Guntakal & Srikalahasti. Improvement to waiting halls, provision of ramps for physically challenged, improved toilet facilities, improvement to circulating area, renovated retiring rooms.
Railways is committed to provide hygienic, good quality affordable food to the traveling public by adopting best trade and hospitality industry practices and to have an inclusive approach where from the least advantaged passenger to the relatively affluent will be provided catering services in a socially responsible manner.152 catering units have been established over this Division for this purpose.
We are committed for providing a quality of service to the Rail Users